Contact & Support

How to reach us

The quickest route to a person is a support ticket from inside your account. Open Support, describe what happened, and attach a screenshot if you have one. You will get a reply in the same thread, and you can follow the conversation there.

Before you write in

Many questions already have a step-by-step answer in the knowledge base, in English and Hindi. It is worth a search first, particularly for verification, P2P and tax questions.

Things we will never do

• Ask you for your password, a one-time code or a recovery phrase.
• Ask you to move funds to a “safe” wallet or address.
• Contact you first on WhatsApp or Telegram to offer trading help or a guaranteed return.

If someone claiming to be from Usko does any of these, it is a scam. Do not reply — report it through a support ticket.

Verification and compliance

Questions about a KYC application, a restricted account or a compliance review go through the same support ticket route, and are handled by the team that reviews them.

Media and partnerships

Raise a ticket and mark it clearly — it will be routed on.

Last reviewed 7 August 2026.